What's a pre-order?
A pre-order item is an item that is due in stock imminently, but hasn't quite reached our warehouse.
Why do you offer pre-orders?
We offer the option to pre-order certain items that are very popular and sell out quickly. This gives you the option to guarantee getting some of our most popular products.
When will my pre-order be shipped?
Please see each individual product page for information on delivery times.
If I order more than just the pre-order item, when will the other items be shipped?
For UK deliveries:
If your order is £100 or above, we offer part shipment meaning we will ship the products that are in stock immediately and send the pre-order item(s) when they arrive. If your order is less than £100, we hold the shipment until all items have arrived.
For European and RoI deliveries:
The same applies but the order value for part shipment is €150.
For US deliveries:
The same applies but the order value for part shipment is $200.
If you have any other questions, please contact us on email@example.com