What's a pre-order?

A pre-order item is an item that is due in stock imminently, but hasn't quite reached our warehouse. It could also be a product that is made to order such as our Teddy Collection pieces (Teddy coat and Teddy warmer).

Why do you offer pre-orders?

We offer the option to pre-order certain items that are very popular and sell out quickly. This gives you the option to guarantee getting some of our most popular products. 

When will my pre-order be shipped?

Please see each individual product page for information on delivery times. 

If I order more than just the pre-order item, when will the other items be shipped?

All items will be sent together once the in stock items are ready. If you require the other items sooner, please place two separate orders.

Can I return a pre-order item?

Yes. You have 14 days from delivery to return your item and can use the returns portal like all other standard orders.

 

If you have any other questions, please contact us on customers@littleprincelondon.com and our team will be on hand to help with any queries.